May 21st, 2020

Lucy Bradford

Meet Lucy

Name: Lucy Bradford

Age: 27

Skin State Before Lion/ne: I had sensitive skin with an oily t zone. The worst part was my underlying redness, and acne that was almost entirely on my right cheek.

Skin State After Lion/ne: My skin is so much less oily (shiny foreheads are a thing of the past), and whilst it’s still not perfect my acne breakouts are much more minimal and getting better all the time!

Lucy's Journey

When did your skin start being something that you wanted to focus on?
As a young teenager, when everybody else had spots my skin was very clear. Unfortunately when I hit about 16/17 I started getting bad breakouts, which felt like terrible timing as all my friend’s skins were starting to clear up by that point. Consequently my skin became a big issue to me from then onwards.

What was your biggest skin frustration?
Definitely my acne-prone area. It’s a concentrated area so breakouts would always feel like a huge patch of redness on my face. It felt like an issue that nobody else around me had.

Where did you go first to try to solve this problem?
The doctors. They put me on a course of antibiotics, which did clear up the problem at the time but it all came back as soon as I stopped taking them. Other than that it was trying every range of products someone recommended me.

What was your biggest frustration or challenge with the current beauty market?
I think for me the challenge was always just being easily led. Someone would recommend a brand to me (or I’d even just get drawn into the shop) and I’d just buy their whole range on the back of a ‘this really worked for me’, without ever actually analysing my own skin. It’s so easy to fall into the current ‘it’ items in skincare and what I’ve now learnt is that you need to be aware of what YOUR skin needs.

Journey With Lion/ne

How did you hear about Lion/ne?
I saw a review of it on a beauty / lifestyle blog

What made you want to book a consultation with them?
The uniqueness of what they were offering. It sounded amazing to me to have someone who would recommend whole different ranges products, after analysing my skin type / issues so closely. I’d never heard of anywhere else that did that.

How did you feel during your consultation?
I felt heard. The discussion about my skin was very thorough, and I was surprised about how in depth some of the questions asked were. It was stuff I’d never even consider would be a factor in my skin condition. It felt like they had all the time in the world to listen to my skin woes.

What did Lion/ne do differently?
It’s the things I have already mentioned above. The absolute thoroughness of learning about and examine your skin, and also the honest take on what products you need, with zero brand bias.

Skin Journey

Were your expectations met?
Completely. I was excited to get my email with my skincare regime on, and it was great to read through their analysis of my skin, and all their recommendations (which weren’t limited to skincare products). I’ve been fully using the products they recommended for about 5 months now and the change in my skin has been amazing.

How do you now feel about your skin and what has improved?
Whilst their is still some way to go in my skin journey, I am already a lot happier with it, and feel more confident. My acne issues aren’t entirely gone but they have improved so much, and as a whole it looks a lot less oily and healthier.

Has this changed the way you feel in your day to day life?
I think it’ll take a long time for me to love my skin, but going to Lion/ne has helped me so much with my skin confidence. I’ve spent a lot of the last few years layering foundation and concealer to try and cover my spots and now I’m a lot happier going to work with a fresh face (which in turn improves my skin as I’m not always suffocating it with make up)

Did you feel that Lion/ne was present throughout your whole journey?
Yes. Since getting my my skincare regime I’ve sent a couple of emails, asking more questions, and even once asking for an alternative to a product. They always responded quickly, and with lots more information and care.

Have you ever had a similar relationship with another skincare or beauty brand?
No. I’m not aware of any other business like lion/ne, it feels like a very rare gem.

Finally, would you recommend Lion/ne’s services to someone that has similar skin issues?
I would and I have recommended Lion/ne to friends!

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