Apr 13th, 2022

Kelsey Gore

Meet Kelsey

Name: Kelsey Gore

Age: 31

Skin State Before Lionne: Oily, uneven skin, several breakouts around the chin, jaw and cheeks

Skin State After Lionne: Glowy, breakouts are manageable and disappear quickly, hydrated

Kelsey's Journey

When did your skin start being something that you wanted to focus on?
I was not seeing results with the products I had been using. I was hoping that by my 30s I would be able to have my acne under control!

What was your biggest skin frustration?
Frequent breakouts that were deep, hurt, and took weeks to heal

Where did you go first to try to solve this problem?
The internet! And trying quick resets such as a chemical peel or harsh clay masks

What was your biggest frustration or challenge with the current beauty market?
It seems to be more about the marketing rather than the efficacy of the products

Journey With Lionne

How did you hear about Lion/ne?
Through Serena Wolf's instagram

What made you want to book a consultation with them?
I knew I must have been making poor product choices. I thought I knew what sorts of products and ingredients to incorporate, but it turned out that I needed to first repair my skin barrier for any of these ingredients to work.

How did you feel during your consultation?
Good! It was helpful to have someone who was more knowledgeable walk me through the "why" of what I should be doing and how I should treat my skin. I think it was also great to have someone directly telling you things you should already know, like wash your face for more than 10 seconds, wear sunscreen every day.

What did Lion/ne do differently?
I had never had a skin consultation before, unless you count a quick chat during a facial. I appreciated that Lion/ne curated my entire skin routine for day and night. It felt easy to do and stick with since it was all laid out. I later wanted to add some products such as a self tanner or make up remover, and the team was great to add those to my skin profile.

Skin Journey

Were your expectations met?
Yes

How do you now feel about your skin and what has improved?
I am a lot more confident in my skin! I have consistently gone to work and out to events with no makeup. My skin feels soft and has a more even tone. I thought I needed to use harsh exfoliators to achieve this and clear my acne, but it was actually just repairing my skin's barrier that has improved the health.

Has this changed the way you feel in your day to day life?
When I was in public I used to check on my skin in the mirror - was it flaking, is it too oily, is that pimple too noticeable, and now I am much more confident and just run out the door!

Did you feel that Lion/ne was present throughout your whole journey?
Yes, Claudia was great during my skin consultation. For the first few months after, I used the messaging feature and continued to check in with her. I sent pictures of my skin, the healing process, and she would recommend to increase or reduce the usage of certain products. I'd also let her know when I was traveling to a new climate or had a specific request to try a product and she would help me through the change.

Have you ever had a similar relationship with another skincare or beauty brand?
No

Finally, would you recommend Lion/ne’s services to someone that has similar skin issues?
Yes! I recommended Lion/ne to my sister who also did a skin consultation. I have a few friends who are "I use body soap on my face" type people and are looking to have a basic routine as they age.

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