Oct 6th, 2020

Jenny Singleton

Meet Jenny

Name: Jenny Singleton

Age: 32

Skin State Before Lionne: Dry, severe acne, rosacea

Skin State After Lionne: Rosacea which is manageable, skin which feels soft, no spots!

Jenny's Journey

When did your skin start being something that you wanted to focus on?
I’ve always had tricky skin but in late 2020 I suddenly developed really bad acne and, no matter what I tried, I just couldn’t seem to get on top of it!

What was your biggest skin frustration?
My spots were red, open, weeping sores and as soon as one disappeared, another would come. My skin was also SO dry - which I now realise was down to all the harsh acne products I was using!

Where did you go first to try to solve this problem?
I spoke with my dermatologist who prescribed a harsh cream. It really dried my skin out but it did seem to calm some of the acne down. From there, I knew I wanted to learn more about my skin so I could treat it in the best possible way and really clear my acne once and for all.

What was your biggest frustration or challenge with the current beauty market?
I only used products with the word ā€œacneā€ in them - which actually were way too harsh for my skin. I wish I’d spoken with someone before who could explain that sometimes you just need to treat your skin gently!

Journey With Lionne

How did you hear about Lion/ne?
My sister had a consultation with them and told me how much her skin had improved - so she put me in touch!

What made you want to book a consultation with them?
Seeing how pleased my sister was with her results - it was a no brainier.

How did you feel during your consultation?
Really supported, not judged, and I just loved having someone listen to my concerns

What did Lion/ne do differently?
They really listened! Even the dermatologist didn’t go into this level of detail with me

Skin Journey

Were your expectations met?
Absolutely!

How do you now feel about your skin and what has improved?
I am SO happy with it! It’s soft and acne free. I still have rosacea but I use products which help to calm it - rather than exacerbate it.

Has this changed the way you feel in your day to day life?
YES!!!

Did you feel that Lion/ne was present throughout your whole journey?
Definitely! I messaged a few times to check about different products and always had a great response

Have you ever had a similar relationship with another skincare or beauty brand?
Never

Finally, would you recommend Lion/ne’s services to someone that has similar skin issues?
I already have! My best friend was so excited, she booked her own consultation!

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